Vinted Members Voice Displeasure Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
They have suggested members to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
